Sizwe Hosmed

After being with Sizwe Hosmed for 16 years, we have decided to terminate our membership as at the end of December 2024 due to astronomical increases for 2025(from R4480.00 to +-R6000) which we definitely cannot afford. We submitted our termination form in the name of Derrick Vrede who is the main member so obviously it will mean we would both have our membership terminated. On the 18th December 2024 i received a sms confirming MY cover will be terminated on the 31st December 2024!!! I phoned on the 19th December requesting a copy of the membership form and i was the only one taken off from Derricks profile. How is this possible when the termination form was in the name of D.E.Vrede. Contacting SIzwe is an absolute waste of time because the membership department is working from home and NOT taking calls. We are moving to a new medical aid but nothing can be done until they receive the confirmation letter of termination from Sizwe Hosmed who seems to be dragging their heels and just not interested. Emails are generic rep**** to with a response of 3 to 5 working days, unfortunately nothing ever happens. This means that we might be without medical cover as of the 1st January 2025. I am so disgusted with the service and the attitude of some of the call centre operators.