JvdL
Josina van der Linde

1 reviews | Active since Mar 2023

31 Mar 2023, 09:40

Sizwe Hose med Medical Aid

Good Morning. I am also willing to enter the next step now to the Ombudsman. I am struggling from Des 2022 to get my accounts paid by the medical aid. In Hospital Bad telecommunication, you stay on the line for so long. I am on this medical aid now for nearly 20 years, but it gets worse now. We are paying a lot of money, but accounts refuse in Hospital to be paid with PMB Authorization number. I am going on Holiday, out of Country for April. It is now nearly 4 months there is just no feedback and payments. Can anybody help me with the Ombudsman contact details please as soon as possible?.

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply31 Mar 2023, 10:00
Official
Dear Josina, 
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 
JvdL
Josina van der Linde's update04 Apr 2023, 16:03
Reviewer Update
Good day,
Just an Update. There are still some outstanding questions that I am waiting on.
Lyiso from the Medical Aid phoned me and was very helpful. I thank You for the quick assistance.
Kind Regards
JJ van der Linde