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zelda N
1 reviews | Active since Feb 2023
20 Apr 2023, 15:35
sies Sizwe Hosmed
There is only 2 words I can use. Lies and Lies. The second claim in 5 months that they are stalling to react to or pay. Today I am more than 1hour and 41 minutes waiting on the phone for a answer why the claim was not payed as promised. What do I do now? It seems there is no way to lay a proper complaint because you are diverted from one person to another. We also filed a complaint at the ombudsman. Still no reference number from them and still no answers.
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
20 Apr 2023, 15:56Dear Zelda,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply20 Apr 2023, 15:56
Official
Dear Zelda,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
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zelda N's updateReviewer Update
20 Apr 2023, 16:04You just copy and paste the same answer to all of the 620 people that filed a complaint on Hello Peter.
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zelda N's update20 Apr 2023, 16:04
Reviewer Update
You just copy and paste the same answer to all of the 620 people that filed a complaint on Hello Peter.