Shocking Medical Aid

Absolutely Shocking Experience with Sizwe Hosmed Medical Scheme. membership Suspended for their absolute incompetence in allocating payments. When calling, i kept getting put through to a different person to speak to and none of them would Escalate my query. Mapula was particularly shocking as she put the phone down on me. All of this back and forth while an 83 Year old woman lies waiting in a hospital waiting for an MRI. I am appalled at this service and i truly think this has got to be by far the worst medical aid. They dont answer queries, they push you from pillar to post so that by the time you have finished the call you have spoken to 20 different people all of whom are unable to assist.