Shocking Customer Service

<p>Sumitted a claim toSizwe on 19 May 2017, had no response from them. Submitted again two weeks later, again two weeks later. Tried to call them for days, you just get the automated response. Eventually I got through and had to give the operator my response number that I received with the email from them saying they received my claim. Waited again, then I received an email asking me to submit the invoice again, got a "read" response to my emai l (19 June) . Then nothing. Received another email asking me for the invoice (shows I paid by Credit Card) and the receipt! Submitted this again on 28 June. I have since then emailed both these individuals asking them when can I expects this claim to be settled. Nothing.......</p> <p>Seven almost eight weeks! They take your monthly contributions without fail but will not settle the only claim I have submitted this year. I am done with Sizwe, looking into all the other options available! </p>