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Peter M

1 reviews | Active since Jan 2021

08 Nov 2021, 12:31

Shocking and pathetic service

Good day.

Having been a client for nearly 40 years. I am very disappointed with the service provided by Sizwe. There is no care or communication from Sizwe at all for elderly clients. It is extremely difficult to communicate with Sizwe and claims department are just shocking. No reasons why claims are not approved. You have to drive and hope their offices are open . I highly advise looking elsewhere for medical aid.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply08 Nov 2021, 13:08
Official
Dear Peter,
 
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
 
With Care
Team Sizwe