AS
Arnold S

1 reviews | Active since Aug 2022

09 Jun 2025, 13:38

Savings

Yet another day I was promised feedback on my MEDICAL SAVINGS REIMBUR*****T. No feedback whatsoever. Each and everytime you do follow up they’re waiting for finance to approve the payment, A whole awaiting payment approval.

0
Replies (5)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Jun 2025, 13:54
Official
Dear Arnold, 

Thank you for reaching out again.
Kindly be advised that we are handling your query. Feedback will be provided. 

Sizwe Hosmed. 
AS
Arnold S's update09 Jun 2025, 14:11
Reviewer Update
Was told this the last 5 times I reached out on hellopeter and am yet to receive feedback till today.
AS
Arnold S's update11 Jun 2025, 13:19
Reviewer Update
Yet again I still find myself without any response whatsoever???
Clearly no one within the structure of Sizwe hosmed takes customer service to be their slogan
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply11 Jun 2025, 21:21
Official
Dear Arnold, 

Kindly be advised that the refund has been submitted to the finance department.
Feedback will be provided. 

Sizwe Hosmed.
AS
Arnold S's update12 Jun 2025, 09:13
Reviewer Update
For the last four weeks I’ve been told my papers were sent to finance for payment. I am still yet to see the light of day, rather nothing than empty promises & different scenarios every week.