LH
Loretta H

1 reviews | Active since Mar 2009

16 Feb 2023, 13:33

RETHINKING MY MEMBERSHIP

Being in HR I have dealt with numerous medical aids. It usually takes a day for a transfer from company to individual status to be finalised. I have been waiting since the 3rd of FEBRUARY. This is unacceptable. It was a continuation of membership. All that changed was the BANK DETAILS. I cannot believe how pathetic the service is. Hosmed should never have merged with Sizwe. They were brilliant on their own.

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Feb 2023, 13:50
Official
Dear Loretta, 
 
Thank you for submitting the query, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 

Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply20 Feb 2023, 09:04
Official
Member assisted, query closed.

Sizwe Hosmed Team.