AS
Arnold S

1 reviews | Active since Aug 2022

23 May 2025, 12:05

Reimbur*****t run around

The poorest service you’ll recieve to get reimbursed of your savings I left the medical aid 2023 December and now I’ve been trying to get my reimbur*****t to being told different stories everytime I call in.Poor service no wonder the our employer chose to terminate they’re relationship

0
Replies (7)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply23 May 2025, 12:06
Official
Dear Arnold,

Thank you for submitting your query, and apologies for the inconvenience caused. 
Thank you for the provided query reference number. We will investigate and escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team
AS
Arnold S's update23 May 2025, 12:10
Reviewer Update
Like usual as expected, always being told it’s gonna be escalated.
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply23 May 2025, 12:11
Official
Thank you for your response, Arnold. 
Kindly be advised that we are working on the query. Feedback will be provided urgently. 

Sizwe Hosmed
AS
Arnold S's update23 May 2025, 12:13
Reviewer Update
Ok will await your feedback
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply23 May 2025, 12:19
Official
Thank you for your patience...
AS
Arnold S's update24 May 2025, 09:32
Reviewer Update
Pathetic as always have been left hanging by the sizwe hosmed team since yesterday afternoon till now they’re still urgently providing feedback. Poor service should be their slogan.
AS
Arnold S's update26 May 2025, 13:18
Reviewer Update
Poor reliance on behalf of this Medical aid