MK
Manuella K

1 reviews | Active since Jan 2019

13 May 2021, 12:33

Refund - Kings ***

Good day, I was liaising with Nkosinathi Nzima regarding a refund owed to Sandra Suzan Kings. After providing the banking details and completed reimbur*****t forms, I advised him to please correct the account type to savings as it not a current account. I have since not heard back from Nkosinathi since 3rd May. Can anyone please advise if the banking details for Sandra Kings has been updated and also when the refund will be processed for her optical consultation in January 2021. The service is really very poor.

0
Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply13 May 2021, 13:00
Official
Dear Manuella,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With Care
Team Sizwe