CK
Charles K

1 reviews | Active since Mar 2009

18 Oct 2023, 13:46

Re-Imbur*****t delayed

Submitted a claim for re-imbur*****t on 30 Aug 2023, and to date, haven't received my payment. I was told there is a backlog in payments, and that my case would be escalated directly to Claims. I have even emailed Claims Dept directly. Just get an automated response.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply18 Oct 2023, 14:06
Official
Dear Charles,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team