WS
William S
1 reviews | Active since Oct 2021
26 Feb 2026, 10:15
Query Regarding Outstanding Anaesthetist Payment
I underwent a colonoscopy and gastroscopy on 6 October 2025, for which prior authorisation was obtained.
The doctor who performed the procedure has been paid; however, the anaesthetist’s account remains unpaid and is noted as “under review.” I do not understand why the anaesthetist has not yet been paid, particularly as the procedure itself was authorised and completed.
I would appreciate clarification on the reason for this delay and confirmation of when the anaesthetist’s account will be finalised.
Kind regards
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Replies (1)Sizwe Hosmed Medical Scheme's replyOfficial
26 Feb 2026, 16:23Dear William,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply26 Feb 2026, 16:23
Official
Dear William,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
