NC
Nonhlanhla C

1 reviews | Active since Mar 2024

08 Jan 2026, 12:22

********* practices and Dishonest

I have been a member of this scheme when it was still called Hosmed and i can safely say BEE has destroyed it.In the recent 2years i have contributed R107 232, with only 3GP consultations in 2025 and am deeply dissapointed with the dishonesty and ********* practices.I was sent claims statements showing that my GP was paid and they even provide dates,which turned out to be lies!!The poor doctor even showed me his banking app and on those days there are no payments from the ******.From 107 232 this scheme could not pay the doctor around R900.I had sciatica pain in December and not even one medication prescribed was covered.In this economy do you know how much that R107 232 could have made my life easy?How do you allocate R800 for spectacle frames+lenses?Today this abusive relationship is ending.I am joining Bestmed.

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply08 Jan 2026, 12:24
Official
Dear Nonhlanhla,

Thank you for submitting your query, and apologies for the inconvenience caused. 
Kindly provide the query reference number. We will investigate this matter and escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team
NC
Nonhlanhla C's update13 Jan 2026, 15:43
Reviewer Update
After being caller number 28,being put onhold for 30minutes.My GP's reference number 3301.He was now told a different story as to why his claims were not paid.I am tempted to go reverse this month's debit order so that i can pay my GP directly.