MR
Miemie R
1 reviews | Active since Nov 2019
21 Feb 2022, 15:23
Poor service
I submitted a claim on 14 Feb 2022 and i still have not received any feedback today is the 21 Feb 2022 already - I have send follow up mails and copies Ntombi Khumalo in one of my mail whereby she requested that i contact the call centre which is not possible seeing that my landline isnt working BUT this is unacceptable surely someone should be able to sort this out without me needing to phone them as the turn around time is between 3-5 days?????
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Replies (4)0
Replies (4)
Sizwe Hosmed Medical Scheme's replyOfficial
21 Feb 2022, 15:45Dear Miemie,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply21 Feb 2022, 15:45
Official
Dear Miemie,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
MR
Miemie R's updateReviewer Update
22 Feb 2022, 11:20Still no Response received!
MR
Miemie R's update22 Feb 2022, 11:20
Reviewer Update
Still no Response received!
MR
Miemie R's updateReviewer Update
23 Feb 2022, 13:50Still no feedback !!!!!!!!!!
MR
Miemie R's update23 Feb 2022, 13:50
Reviewer Update
Still no feedback !!!!!!!!!!
Sizwe Hosmed Medical Scheme's replyOfficial
29 Sept 2022, 11:14 Member has been assisted and query resolved.
Team Sizwe Hosmed.
Team Sizwe Hosmed.
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:14
Official
Member has been assisted and query resolved.
Team Sizwe Hosmed.
Team Sizwe Hosmed.