BN
Bongani N

1 reviews | Active since Mar 2019

16 Mar 2022, 09:45

Poor service

It's been 4 weeks with a query that was supposed to take 5 days, everything am told to call next week for follow up no one is able to resolve the issue and the doctor calls me daily asking for payment. The medical aid wrongly took used wrongful benefit. Now no Manager is available to talk to me

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply16 Mar 2022, 10:12
Official
Dear Bongani,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

Your Choice for Quality Care, 
Team Sizwe Hosmed 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:19
Official
Dear Bongani, query resolved. Sizwe Hosmed team.