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douw B
1 reviews | Active since Nov 2013
14 Mar 2022, 11:25
Poor service, bad attitude. ******** i52% increase.
Terrible customer service. Poor communication, some departments cannot be contacted telephonically only via email. Poor responses. Unwilling to assist customer. 52% increase in contribution payment. When we want to discuss this ludicrous increase we get unclear and Poor explanation. This after they claim only 7.9 to 20% increase applies. Pathetic customer service
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
14 Mar 2022, 11:55Dear Douw,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply14 Mar 2022, 11:55
Official
Dear Douw,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's replyOfficial
29 Sept 2022, 11:21Dear Douw, query resolved. Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 11:21
Official
Dear Douw, query resolved. Sizwe Hosmed team.