PM
Peter M

1 reviews | Active since Jan 2021

18 Jan 2021, 12:07

POOR SERVICE and not responding to my calls

Eversince the lockdown March 2020. They have closed their Offices in Johannesburg and telephone lines. I have no news of the 2021 benefits and I must have somewhere in Johannesburg where I ca hand my claims to manually. There is no response from the Call Centre and there in no number i can call. There is no service whatsover. and my Debit orders are going through every monthly but i am not getting any service.

Peter Marshall ***

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply18 Jan 2021, 12:33
Official
Dear Peter,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With care,
Team Sizwe
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply21 Jan 2021, 07:59
Official
Member assisted and query resolved.