SD
Sharon D

1 reviews | Active since Dec 2020

02 Dec 2024, 10:18

Poor service

Bad service - have 7 reference numbers query still not resolved. Every Monday it has been sent to claims department but doesn't get paid or only part. Team Leader or Manager never available

0
Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply02 Dec 2024, 10:20
Official
Dear  Sharon, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
Thank you for the provided reference numbers of the query. We will investigate and escalate the query for urgent attention. 

We appreciate your patience. 

Sizwe Hosmed team