JVdV
Janine Van de Venter

1 reviews | Active since Dec 2010

04 Apr 2019, 17:43

Poor service

I am very disapointed with Enablemed who manage Sizwe Gomomo day to day benefits. They are refusing to pay for 6 claims that were pre authorised and PMB chronic forms were submitted, they deny receiving them and when I resubmit I don't get any response. Very poor service, please pay these 6 claims as I will be placing a complaint with the CMS shortly unless this is sorted out.

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Apr 2019, 11:59
Official
Dear Sir/Madam,
 
 We acknowledge receipt of your comments. Please forward your contact details to *** and one of our consultants will be in touch with you. 
 
With Care,
Team Sizwe