Poor Service

Hi. Ive sent an email to *** on the 6th Sep and still nobody has gotten back to me. My mother keeps receiving these account’s as the Medical Aid is not paying. My father passed way on the 18/06/2024. We urgently these account’s to be reviewed and advised why the Medical Aid is not covering theses costs.I am handling all affairs for my mother. She is not in a position to pay these account’s and wants to know why the medical aid is not paying.Please urgently review these accounts and contact me with feedback on ***. Why is the medical aid not covering these costs. We urgently need this matter resolved and for the Medical Aid to cover these costs.Medical Aid Number - *** - I have been in contact with Morton regarding the R20000 fee, they advised that this matter is hand with the Medical Aid. They advised that there is back log. Below is the fees that we have been billed Kapdi de Kock Physiothe******s - R3,411.87 Lancet Laboratories (DRS Mauff A C & Partners). - R 4345.33 Morton and Partners – about R20000