TS
Tanya S

1 reviews | Active since Jan 2024

13 Apr 2024, 20:43

Poor service

Waiting on refund since January then they will escalate you Case over and over again , then you get and new ticket number. It seems that they are avoid refunding clients then they also don't pay you doctor after you pay a lot for this medical aid. What poor service is this

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply14 Apr 2024, 20:53
Official
Dear Tanya,

Thank you for reaching out again, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team