Piteous Service @ Sizwe Hosmed

The service at Hosmed is pathetic to say the least. There is no complaints process and it seems the agents manage themselves which is alarming. I am a longstanding client who find my membership suspended a while back (19/05) upon inquiry I received conflicting info so I requested to speak to a manager. The consultant said she emailed the manager to date no one called. I send an escalated email to CMSenquiries which is supposed to be the complaints route but I only received automated responses. My claim enquiry of last year is still not rectified. My accounts are being short paid they say they pay Sizwe rates but it seems there are no negotiations for these rates. Hosmed is going down the drain