Payment and updating banking details

Item: Sizwe Hosmed Medical Scheme
Rating: 1
Author: Apostol M

I ha e been fighting the same thing since they removed my banking details on the system its been months, no one is telling me anything, they run around saying we r working on this matter but nothing it's done. Poor service.

Helpful (0)

Replies (4)

Sizwe Hosmed Medical Scheme's replyOfficial

29 Nov 2022, 12:47

Dear Apostol, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team

Sizwe Hosmed Medical Scheme's reply29 Nov 2022, 12:47

Official

Dear Apostol, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team

Apostol M's updateReviewer Update

29 Nov 2022, 13:05

My problem is that you call but no solution, since I was told to wait for 4 weeks now from my last consultant I spoke to, I'm still waiting, I have sent all documents, EFT provider forms, bhf letter, bank letter i don't know how many times, still no help. Let's hope this time I will have answers.

Apostol M's update29 Nov 2022, 13:05

Reviewer Update

Sizwe Hosmed Medical Scheme's replyOfficial

29 Nov 2022, 13:53

We do apologise for the frustration and the delay caused. We are treating your query with the utmost urgency and will ensure its resolution.
Thank you for your patience.

Sizwe Hosmed team.

Sizwe Hosmed Medical Scheme's reply29 Nov 2022, 13:53

Official

We do apologise for the frustration and the delay caused. We are treating your query with the utmost urgency and will ensure its resolution.
Thank you for your patience.

Sizwe Hosmed team.

Sizwe Hosmed Medical Scheme's replyOfficial

29 Nov 2022, 14:46

Thank you for the provided information.

Sizwe Hosmed team.

Sizwe Hosmed Medical Scheme's reply29 Nov 2022, 14:46

Official

Thank you for the provided information.

Sizwe Hosmed team.