FR
Ferdi R

1 reviews | Active since Apr 2017

24 Jun 2024, 09:36

Paying for dead people

I have been trying to remove my dad who passed away. Emailed both queries and membership and no reply. I phoned today and was told that a from needs to be completed. Standard replay says that some will reply in 3-5 business days, yet no reply whatsoever from any email.

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply24 Jun 2024, 09:57
Official
Dear   Ferdi, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Thank you for the provided reference numbers, we will investigate and escalate the query for urgent attention. 

We appreciate your patience. 

Sizwe Hosmed team. 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply24 Jun 2024, 10:21
Official
A membership update form was shared to the provided email. 

The query is closed.