MB
Magdalena B
1 reviews | Active since Jun 2011
10 Jan 2026, 17:45
Pathetic SIZWE
How on earth can a chronic condition that was registered for 15 years high blood pressure medicine not be dispensed today the claims aren't going through. You send numerous emails about we should bare with you AND now this bull**** that our chronic medicine is not paid. My husband needs his medicine for the rare condition and Sizwe needs to man up or close the door permanently I regret staying with them really all our scripts is up to date but clicks nigel told us claims don't go through
Helpful (0)
Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
12 Jan 2026, 08:03 Dear Magdalena,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply12 Jan 2026, 08:03
Official
Dear Magdalena,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly provide the query reference number. We will investigate this matter and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
MB
Magdalena B's updateReviewer Update
12 Jan 2026, 10:34Thank you for your help regarding this matter. I am just wondering if it is clicks pharmacy not doing they're job putting wrong codes through. This is really so frustrating.
***4
***4
MB
Magdalena B's update12 Jan 2026, 10:34
Reviewer Update
Thank you for your help regarding this matter. I am just wondering if it is clicks pharmacy not doing they're job putting wrong codes through. This is really so frustrating.
***4
***4
Sizwe Hosmed Medical Scheme's replyOfficial
14 Jan 2026, 08:51Kindly note that the member's chronic medicine has been updated on the Chroniline.
An updated auth letter has been shared with the email as recorded in our system.
The query is closed.
An updated auth letter has been shared with the email as recorded in our system.
The query is closed.
Sizwe Hosmed Medical Scheme's reply14 Jan 2026, 08:51
Official
Kindly note that the member's chronic medicine has been updated on the Chroniline.
An updated auth letter has been shared with the email as recorded in our system.
The query is closed.
An updated auth letter has been shared with the email as recorded in our system.
The query is closed.