MJ
Melody J

1 reviews | Active since Dec 2021

17 Jan 2024, 15:31

Pathetic service

The rating is a zero. There is no claims service at this place. Someone sends a mail - and still nothing. Worst customer service ever!!!

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply17 Jan 2024, 15:37
Official
Dear Melody,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team
MJ
Melody J's update17 Jan 2024, 15:47
Reviewer Update
OH - just like a few days ago.
I have 3 unpaid claims waiting to be refunded
When you say you will phone back - you don't.
I have phoned 7 times and sent 8 e.mils.
JUST SORT IT ----- PLEASE!!!