NT
Nteboheng T

1 reviews | Active since Nov 2011

25 Nov 2020, 18:18

Pathetic service

There was a pre auth received for the procedure that needed to take place and when the doctor claimed after that procedure the claim was rejected for no reason, no feedback given when both the doctor and I are following up and it seems to them that it is just business as usual yet there has never ever been a day that the medical aid was not paid

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply25 Nov 2020, 21:34
Official
Dear Nteboheng,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With care,
Team Sizwe