BN
Bongani N
1 reviews | Active since Mar 2019
08 Jun 2022, 14:39
Pathetic Service
The service its pathetic al they know is bare with us since I joined this medical aid last year. They don't pay doctors on time. My claim is being processing since April they say I should call again after 5 days for follow up same message I was told 3 weeks back. Why should I remind people to do their job at my expense
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Replies (4)0
Replies (4)
Sizwe Hosmed Medical Scheme's replyOfficial
08 Jun 2022, 15:02Dear Bongani, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply08 Jun 2022, 15:02
Official
Dear Bongani, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
BN
Bongani N's updateReviewer Update
08 Jun 2022, 17:26Who ever gonna call me must give me solutions and same useless answers. It's really frustrating to call medical aid to remind them to pay service providers. Lastly I have to keep on reminding that they should submit claims from chronic benefits which they know it's supposed to be like that
BN
Bongani N's update08 Jun 2022, 17:26
Reviewer Update
Who ever gonna call me must give me solutions and same useless answers. It's really frustrating to call medical aid to remind them to pay service providers. Lastly I have to keep on reminding that they should submit claims from chronic benefits which they know it's supposed to be like that
Sizwe Hosmed Medical Scheme's replyOfficial
09 Jun 2022, 07:49Dear Bongani, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply09 Jun 2022, 07:49
Official
Dear Bongani, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologize for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's replyOfficial
26 Sept 2022, 14:58Dear Bongani, kindly note that the claim was paid.
Sizwe Hosmed team.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply26 Sept 2022, 14:58
Official
Dear Bongani, kindly note that the claim was paid.
Sizwe Hosmed team.
Sizwe Hosmed team.