KM
Kgomotso M

1 reviews | Active since Feb 2020

15 Apr 2024, 15:29

Pathetic *********** Medical Scheme 🙄

It has to be the worst Medical scheme to have! Wouldn't recommend anyone to take this pathetic scheme. We pay a lot of money for such ***********s!!! Very disappointing. I am receiving calls from law firms stating that I have been handed over for non payments since Sizwe-hosmed has declined their account claims for in-hospital since September 2023. I have tried calling to querie, sending emails and also have a list of reference numbers their customer care always gives claiming that the matter has been escalated. Todate I have not received any help, feedback, call or even a response to my emails😡. Disgusting!!!

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Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply15 Apr 2024, 15:51
Official
Dear Kgomotso,

Thank you for submitting the query, we sincerely apologise for the inconvenience caused. 
We will be in contact with you to resolve your complaint. 

Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply15 Apr 2024, 15:55
Official
Dear Kgomotso
We profusely apologise for this inconvenience in the resolution of this long outstanding query. One of our agents will call you shortly. 
Sizwe Hosmed Team.