FA
Fatima A

1 reviews | Active since Jun 2021

15 Jun 2021, 05:24

Pathetic

Hello My name is Fatima ali I've had the most pathetic customer service with sizwe medical aid For the past 2months I've been trying to get my refund out of them..the guy in customer service Kennedy doesn't know what he is doing and promises me on a Monday I will get paid back my money They lady ivy in accounts department doesn't return my emails They debited my account without my consent!!!!

0
Replies (2)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply15 Jun 2021, 08:09
Official
Dear Fatima,

We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.

With Care
Team Sizwe
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply23 Jun 2021, 15:23
Official
Member has been assisted and query resolved.