MG
Megan G

1 reviews | Active since Feb 2015

23 Feb 2015, 11:56

Over Deduction

I was over deducted by sizwe medical fund a month ago I commenced membership 1 February 2015.<br> <br> My salary as provided by means of a pay slip is R5 000, which places my in income band 460 - R650.<br> <br> The deduction to my bank account was R1 760 on 2 February 2015, whereas it should be R650.<br> <br> I have been trying to get a refund for the past month with no joy.<br> I have debits coming out of my account, and I'm having unnecessary bank charges due to things bouncing back.<br> <br> Its my first month joining the medical aid, and I'm very disappointed with the service, and will not recommend this medical fund to anyone.<br>

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply23 Feb 2015, 12:38
Official
Hello Megangov21,

We would like to apologise for your recent service experience with Sizwe.

Your case will be handed to one of our Specialised Care Consultants we will contact you shortly to resolve your query.

With Care
Sizwe Medical Fund