RA
Ryan A

1 reviews | Active since Nov 2024

11 Nov 2024, 13:14

Outstanding claims not paid

A claim I submitted in July this year 2024 and to date it has not been paid and every time it's re submitted to the claims department. You guys may proceed in close your institution. I will go to another medical aid jam 2025 . Stinking and poor service

0
Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply11 Nov 2024, 13:16
Official
Dear  Ryan, 

Thank you for submitting your query and apologies for the inconvenience caused. 
Kindly provide the reference number of the query, we will investigate and escalate the query for urgent attention. 

We appreciate your patience.  

Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply11 Nov 2024, 13:18
Official
Received with thanks, Ryan. 
Substantial feedback will be provided.
RA
Ryan A's update13 Nov 2024, 12:26
Reviewer Update
It has been day 3 now with no substantial feedback. No wonder you always have bad reviews