Ongoing Remittance Issue Since November 2025 – No Assistance, Website Down, Calls Not Answered

I urgently need help from Sizwehosmed . I have not been able to access or receive my remittance since November 2025. The Sizwe website has been down for months, and I cannot log in to view my remittance and not receiving my remittances via email .

I have sent multiple emails with no response. I have also spent hundreds of rands calling the call centre. Each time I wait 40–45 minutes, reach number 1 in the queue, and then get pushed back to number 20 again. This happens repeatedly, even when I call at 8am in the morning. It is impossible to get through to an agent. The email address that is announced for remittance requests is unclear and not repeated immediately, making it very difficult to note down correctly. I urgently need access to all my outstanding remittance from 11 November 2025 to date pkease!!!