NH
Nomsa H

1 reviews | Active since Sept 2021

09 Jan 2025, 15:01

Non existence Oncology Department

Does the Oncology Department even exist ? i have been trying to get hold of the since beginning of January . this just reminded me why i moved to from sizwe last year. Your service is still bad

0
Replies (6)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Jan 2025, 15:08
Official
Good afternoon, Nomsa
We do have an Oncology Department. Someone from the department will call you to establish the nature of your query.
Apologies for not being able to get hold of the Oncology team.

Regards
Sizwe Hosmed Team
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Jan 2025, 15:15
Official
Dear Nomsa, 

Thank you for contacting us. We are busy with your query and will revert.
Apologies for the inconvenience and thank you for your patience.

Team Sizwe Hosmed.
NH
Nomsa H's update10 Jan 2025, 11:26
Reviewer Update
24 hours later still no call, how long must one wait. i called and waited for over an hour on the phone no one answered
NH
Nomsa H's update13 Jan 2025, 08:23
Reviewer Update
4 days later still no feedback , this is unacceptable
NH
Nomsa H's update13 Jan 2025, 08:46
Reviewer Update
The is no way, my number is very much available ***. Please stop lying
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply13 Jan 2025, 10:03
Official
Member called and assisted. Query closed.

Team Sizwe Hosmed.