MS
Marelize S

1 reviews | Active since Feb 2025

04 Feb 2025, 12:47

NO SUPPORT ever

If I could give a ZERO star I would've. By far the worst medical aid ever. Not even just comparing medical aids, customer support is terrible, or should I say NON-EXCISTENT as no one even ever picks up the phone or they just hang up.

0
Replies (4)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply04 Feb 2025, 12:48
Official
 Dear  Marelize,

Thank you for submitting your query, and apologies for the inconvenience caused. 
One of our consultants will reach out to you to assist accordingly. 

We appreciate your patience. 

Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply04 Feb 2025, 16:03
Official
Good day,

Kindly note that we have tried to reach the provided telephone number to no avail.
Let us know when is the best time to call and/ or provide the details of the query so that we can assist accordingly. 

Sizwe Hosmed. 
MS
Marelize S's update06 Feb 2025, 15:47
Reviewer Update
Which number did you phone as I did not provide a telephone number?

I would love to get a call from you
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply06 Feb 2025, 16:10
Official
Thank you for taking the call earlier. 
An email has been sent as discussed.