JM
Justine M
1 reviews | Active since Sept 2013
13 Dec 2021, 10:09
No resolve to date
I am still quering medical settlement amounts from August 2021. Hospitalisation not covered, yet authorisation was given, I was cited by the Sizwe Hosmed Consultant that authorisation was not given then they realise it was. I was advised the claim would be resubmitted and payment effected. Ref numbers N996702, N*** and this morning N***. Yet payment has still not been effected to the service provider, now I am sitting with a letter of demand from the hospital. Worst service since Hosmed migrated to Sizwe Umbrella
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Replies (2)
Sizwe Hosmed Medical Scheme's replyOfficial
13 Dec 2021, 14:29Dear Justine,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
Sizwe Hosmed Medical Scheme's reply13 Dec 2021, 14:29
Official
Dear Justine,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With Care
Team Sizwe
JM
Justine M's updateReviewer Update
14 Dec 2021, 16:57A full 24 hours and a bit and I am still waiting for a call
JM
Justine M's update14 Dec 2021, 16:57
Reviewer Update
A full 24 hours and a bit and I am still waiting for a call