HN
Hester N
1 reviews | Active since Oct 2015
24 Jun 2024, 11:59
No reply to non payment enquiries
It has been another 2 weeks since reviewing Sizwe on Hello Peter, after numerous emails to them. STILL NO REPLY FROM THEM!!!!! It has now been escalated to the Ombudsman. No one can afford this type of gross negligence. Any one else with PMB and non payment problems - send it to the Ombudsman. They are building a case. I am now convinced that they are going under.
Helpful (0)
Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
24 Jun 2024, 12:29Dear Hester,
Thank you for reaching out again.
Kindly note that the PMB claim has been reprocessed and paid on this week's payment run.
Unfortunately, the two other claims were correctly paid at scheme rates.
Let us know whether there's any further assistance you require, we will be happy to assist.
Sizwe Homsed team.
Thank you for reaching out again.
Kindly note that the PMB claim has been reprocessed and paid on this week's payment run.
Unfortunately, the two other claims were correctly paid at scheme rates.
Let us know whether there's any further assistance you require, we will be happy to assist.
Sizwe Homsed team.
Sizwe Hosmed Medical Scheme's reply24 Jun 2024, 12:29
Official
Dear Hester,
Thank you for reaching out again.
Kindly note that the PMB claim has been reprocessed and paid on this week's payment run.
Unfortunately, the two other claims were correctly paid at scheme rates.
Let us know whether there's any further assistance you require, we will be happy to assist.
Sizwe Homsed team.
Thank you for reaching out again.
Kindly note that the PMB claim has been reprocessed and paid on this week's payment run.
Unfortunately, the two other claims were correctly paid at scheme rates.
Let us know whether there's any further assistance you require, we will be happy to assist.
Sizwe Homsed team.
HN
Hester N's updateReviewer Update
24 Jun 2024, 13:22There are more than 2 other claims!! Shall I list all other claims separately on Hello Peter??
And... I don't agree with the amounts paid according to scheme rates.
Pls email me a breakdown of what has been paid and what not. I'm willing to bet that only the 1 amount was paid and not the other 4.
And... I don't agree with the amounts paid according to scheme rates.
Pls email me a breakdown of what has been paid and what not. I'm willing to bet that only the 1 amount was paid and not the other 4.
HN
Hester N's update24 Jun 2024, 13:22
Reviewer Update
There are more than 2 other claims!! Shall I list all other claims separately on Hello Peter??
And... I don't agree with the amounts paid according to scheme rates.
Pls email me a breakdown of what has been paid and what not. I'm willing to bet that only the 1 amount was paid and not the other 4.
And... I don't agree with the amounts paid according to scheme rates.
Pls email me a breakdown of what has been paid and what not. I'm willing to bet that only the 1 amount was paid and not the other 4.
Sizwe Hosmed Medical Scheme's replyOfficial
24 Jun 2024, 13:43Noted with thank you, Hester.
Your request is noted, and feedback will be shared via the provided email.
Your request is noted, and feedback will be shared via the provided email.
Sizwe Hosmed Medical Scheme's reply24 Jun 2024, 13:43
Official
Noted with thank you, Hester.
Your request is noted, and feedback will be shared via the provided email.
Your request is noted, and feedback will be shared via the provided email.