MK
Manuella K
1 reviews | Active since Jan 2019
12 Jan 2024, 09:02
No Feedback on REFUND.
The member service desk was efficient in downgrading my plan, from Premium Enhanced to Access Core, effective 01/01/2024. However, the debit for the premium enhanced went off my account while these changes were being made. I received feedback on every single query I had on this, except for my refund. I have emailed both the membership and customer complaints and still no feedback.
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Sizwe Hosmed Medical Scheme's replyOfficial
12 Jan 2024, 09:26Dear Manuella,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply12 Jan 2024, 09:26
Official
Dear Manuella,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team