MB
Merike B
1 reviews | Active since Aug 2015
27 Feb 2024, 12:46
No feedback
Struggling to get feedback regarding a claim I have made
It's been 2 weeks now with only a reply saying they will get back withing 3 to 5 days
I've send numerous emails
I find myself always struggling with sizwe for feedback regarding queries or claims
Helpful (0)
Replies (7)0
Replies (7)
Sizwe Hosmed Medical Scheme's replyOfficial
27 Feb 2024, 13:04Dear Merike,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 13:04
Official
Dear Merike,
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Thank you for submitting the query, we sincerely apologise for the inconvenience caused.
We will be in contact with you to resolve your complaint.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's replyOfficial
27 Feb 2024, 13:40Dear Merike,
Thank you for taking our call earlier.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for taking our call earlier.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 13:40
Official
Dear Merike,
Thank you for taking our call earlier.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Thank you for taking our call earlier.
Kindly note that the query has been escalated to the relevant department and feedback will be provided as soon as it is available.
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's replyOfficial
27 Feb 2024, 15:03Dear Merike,
Update on the query: Kindly note that the claim has been processed for payment.
The member will receive a statement as soon as it is available.
The query is closed.
Sizwe Hosmed team.
Update on the query: Kindly note that the claim has been processed for payment.
The member will receive a statement as soon as it is available.
The query is closed.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply27 Feb 2024, 15:03
Official
Dear Merike,
Update on the query: Kindly note that the claim has been processed for payment.
The member will receive a statement as soon as it is available.
The query is closed.
Sizwe Hosmed team.
Update on the query: Kindly note that the claim has been processed for payment.
The member will receive a statement as soon as it is available.
The query is closed.
Sizwe Hosmed team.
MB
Merike B's updateReviewer Update
01 Mar 2024, 12:07Thank you for the response in rapid time
I am awaiting payment and will update soon
I am awaiting payment and will update soon
MB
Merike B's update01 Mar 2024, 12:07
Reviewer Update
Thank you for the response in rapid time
I am awaiting payment and will update soon
I am awaiting payment and will update soon
MB
Merike B's updateReviewer Update
06 Mar 2024, 13:04Good day
No payment or statement received as fronm last discussion 27 feb (7 work days ago) normal payment does not take this long...?
No payment or statement received as fronm last discussion 27 feb (7 work days ago) normal payment does not take this long...?
MB
Merike B's update06 Mar 2024, 13:04
Reviewer Update
Good day
No payment or statement received as fronm last discussion 27 feb (7 work days ago) normal payment does not take this long...?
No payment or statement received as fronm last discussion 27 feb (7 work days ago) normal payment does not take this long...?
Sizwe Hosmed Medical Scheme's replyOfficial
06 Mar 2024, 13:37Dear Merike,
Thank you for reaching us again.
Kindly note that feedback has been shared via email.
Apologies for the inconvenience caused and thank you for your patience.
Sizwe Hosmed team.
Thank you for reaching us again.
Kindly note that feedback has been shared via email.
Apologies for the inconvenience caused and thank you for your patience.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply06 Mar 2024, 13:37
Official
Dear Merike,
Thank you for reaching us again.
Kindly note that feedback has been shared via email.
Apologies for the inconvenience caused and thank you for your patience.
Sizwe Hosmed team.
Thank you for reaching us again.
Kindly note that feedback has been shared via email.
Apologies for the inconvenience caused and thank you for your patience.
Sizwe Hosmed team.
MB
Merike B's updateReviewer Update
08 Mar 2024, 12:50Received R487 out of R1300
Find this a bit pathetic but okay some money received
Find this a bit pathetic but okay some money received
MB
Merike B's update08 Mar 2024, 12:50
Reviewer Update
Received R487 out of R1300
Find this a bit pathetic but okay some money received
Find this a bit pathetic but okay some money received