1 reviews | Active since Oct 2017
NEW CARD
Good morning.. The services that I received from Sizwe Medical Fund is so ridiculous we place the order for our new cards on the 15 September 2020 but to my surprise even today no card is being received on our side ,When call them on the 05 October 2020 to check how far is our cards they told me to call again on the following week to check them. guess what again on 19 October 2020 they send me pillar to post, Today when I insist to speak with the manager is when they told me that was an error so they did not send our card out. what the bad service I receive. The thing is those cards are very private and confidential cards, if they can go to the wrong hands our personal information are there and if someone can use those cards who is going to be blame because they being telling that those card are done long ago.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
With care,
Team Sizwe
once again yesterday I have been told that they will call me in 20 minutes since then I am still waiting for them.and now I call them the lady (Tiisetso) for the pass 15 minutes she have put me on hold because no one seems knows what they are doing can someone from sizwe medical funds please call me or sort this mess please.
POOR SERVICE FROM YOUR CALL CENTER.
once again yesterday I have been told that they will call me in 20 minutes since then I am still waiting for them.and now I call them the lady (Tiisetso) for the pass 15 minutes she have put me on hold because no one seems knows what they are doing can someone from sizwe medical funds please call me or sort this mess please.
POOR SERVICE FROM YOUR CALL CENTER.