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Boniswa S

1 reviews | Active since May 2026

12 May 2026, 13:36

MSA refund

Sizwe has not paid out my MSA refund since March 2026 and when I call the call center, I am told that it is approved for payment but stuck on payroll. I called again today and now I'm told that there is no feedback on my claim, when I ask feedback from where, the agent has no clue.

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Replies (3)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply13 May 2026, 08:46
Official
Dear  Boniswa, 

Thank you for submitting your query, and apologies for the inconvenience caused. 
Thank you for the provided query reference number. We will escalate the query for urgent attention. 

We appreciate your patience. 

Your Choice for Quality Care
 Sizwe Hosmed team 
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply13 May 2026, 14:51
Official
Dear Boniswa, 

Thank you for taking our call earlier.  We sincerely apologies for the inconvenience this has caused you. 
We have followed up with the relevant department as per the telecom. Feedback will be provided urgently. 

Thank you for your patience. 

Sizwe Hosmed team. 

 
BS
Boniswa S's update15 May 2026, 09:58
Reviewer Update
I have been waiting for a feedback but still nothing, I called again today and was told to re submit the claim. Sizwe Hosmed is turning out to be a ****, a medical aid with *****ulent activities. This medical aid is de*****ing unsuspecting individuals. It's painful really!!!

Reference number RFS 42093