sK
samuel K
1 reviews | Active since Jan 2015
05 Jun 2025, 16:30
MSA refund
After numerous calls to the call Centre, submission of banking details my refund is still not paid. This is after the 4 month period since termination was in December last year. There is clearly no urgency and respect to clients whatsoever. No feedback just plain silence.
Helpful (0)
Replies (4)0
Replies (4)
Sizwe Hosmed Medical Scheme's replyOfficial
05 Jun 2025, 16:33 Dear Samuel,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided query reference number. We will look into this and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided query reference number. We will look into this and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply05 Jun 2025, 16:33
Official
Dear Samuel,
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided query reference number. We will look into this and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for submitting your query, and apologies for the inconvenience caused.
Thank you for the provided query reference number. We will look into this and escalate the query for urgent attention.
We appreciate your patience.
Your Choice for Quality Care
Sizwe Hosmed team
sK
samuel K's updateReviewer Update
09 Jun 2025, 20:07Today is 9th still no feedback, where is the sense of urgency?
sK
samuel K's update09 Jun 2025, 20:07
Reviewer Update
Today is 9th still no feedback, where is the sense of urgency?
Sizwe Hosmed Medical Scheme's replyOfficial
11 Jun 2025, 21:22Dear Samuel,
Kindly be advised that the refund has been submitted to the finance department.
Feedback will be provided.
Sizwe Hosmed.
Kindly be advised that the refund has been submitted to the finance department.
Feedback will be provided.
Sizwe Hosmed.
Sizwe Hosmed Medical Scheme's reply11 Jun 2025, 21:22
Official
Dear Samuel,
Kindly be advised that the refund has been submitted to the finance department.
Feedback will be provided.
Sizwe Hosmed.
Kindly be advised that the refund has been submitted to the finance department.
Feedback will be provided.
Sizwe Hosmed.
sK
samuel K's updateReviewer Update
12 Jun 2025, 07:16Thank you for the feedback. Please follow through to ensure the finance department does its part and completes this process immediately. I will share the outcome when I receive the funds in my account.
sK
samuel K's update12 Jun 2025, 07:16
Reviewer Update
Thank you for the feedback. Please follow through to ensure the finance department does its part and completes this process immediately. I will share the outcome when I receive the funds in my account.