SK
Shannon K
1 reviews | Active since Apr 2021
08 Nov 2022, 10:47
Mr Kammies
Not too happy with the scheme right now me and my wife sould focus on her health right now but no we have to worry about the gynecologist claim that wasn't paid and it's a visit of the 4th of October today is the 8th November and my wife has been registered maternity benefit, we received the authorization as well so must we still now worry about the email received regarding the claim that wasn't paid yet? Must a person always have to resort to this and when you phone they don't even say there name just hello and you must hold on every time
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Replies (3)0
Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
08 Nov 2022, 11:06Dear Shannon, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply08 Nov 2022, 11:06
Official
Dear Shannon, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team
SK
Shannon K's updateReviewer Update
10 Nov 2022, 20:33Day 3 still waiting on feedback and proof of payment to be sent to me.
SK
Shannon K's update10 Nov 2022, 20:33
Reviewer Update
Day 3 still waiting on feedback and proof of payment to be sent to me.
Sizwe Hosmed Medical Scheme's replyOfficial
11 Nov 2022, 08:32Dear Shannon, thank you for reaching out again. Kindly note that we are working on your query and feedback will be provided as soon as it is available. Apologies for the delayed response.
Sizwe Hosmed team.
Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply11 Nov 2022, 08:32
Official
Dear Shannon, thank you for reaching out again. Kindly note that we are working on your query and feedback will be provided as soon as it is available. Apologies for the delayed response.
Sizwe Hosmed team.
Sizwe Hosmed team.