MOLLY A VERY RUDE AGENT

I CALLED YOUR CALL CENTER AND SPOKE TO A VERY RUDE LADY BY THE NAME OF MOLLY WHO TRANSFERED ME BACK TO THE LINE AFTER TALKING TO HER FOR MORE THAN 20MINUTES SHE DID NOT EVEN GIVE ME A REF NUMBER I WANT HER TO CALL ME BACK AND APOLOGISE AND HELP WITH THE CLAIM FOR DR ***, MEDICAL AID NO: ***, SHE IS FUICKEN RUDE AND SHE MUST CALL ME AND APLOGISE , I CALLED FROM ***