SG
Shamz G
1 reviews | Active since May 2025
06 May 2025, 12:25
Mishandling of Claims and Lack of communication
I have shared my complaints and utter disgust at Sizwe-Hosmed and 3Sixty Health on Hellopeter, initially thinking I was alone in my experience. However, I was surprised to discover the number of similar complaints others have shared. I suggest we all approach their offices together and demand immediate resolutions to our queries.
For those still facing difficulties, I have reached out to the Ombudsman and urge you to do the same. Hopefully, this will lead to a resolution.
You can also submit your inquiry to the Council for Medical Schemes at 📞 ***or via email at 📧 *** / ***.
Stay persistent and seek the support you need!
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Replies (1)0
Replies (1)Sizwe Hosmed Medical Scheme's replyOfficial
06 May 2025, 12:27Dear Shamz,
Thank you for reaching out again.
Kindly note that the claim has been escalated to the claims department.
Feedback will be provided urgently.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for reaching out again.
Kindly note that the claim has been escalated to the claims department.
Feedback will be provided urgently.
Your Choice for Quality Care
Sizwe Hosmed team
Sizwe Hosmed Medical Scheme's reply06 May 2025, 12:27
Official
Dear Shamz,
Thank you for reaching out again.
Kindly note that the claim has been escalated to the claims department.
Feedback will be provided urgently.
Your Choice for Quality Care
Sizwe Hosmed team
Thank you for reaching out again.
Kindly note that the claim has been escalated to the claims department.
Feedback will be provided urgently.
Your Choice for Quality Care
Sizwe Hosmed team
