MEDICLE AID REFUND!

SIZWE MEDICAL AID – WHEN WILL I RECEIVE MY MONEY? It has been 10 months and counting since I cancelled my Sizwe Medical Aid membership, and I am STILL waiting for my medical savings refund. I have made numerous phone calls and sent several emails, yet I have received no proper response, no explanation and, most importantly, no payment. My question is simple: WHEN WILL I RECEIVE THE MONEY THAT IS OWED TO ME? This is money that I paid, money that belongs to me, and I am certainly not talking about R100 here. How is it acceptable for a medical aid scheme to hold onto a member's money for 10 months without providing answers or taking responsibility? The frustration is beyond words. I have been patient, I have followed up repeatedly, and I am tired of being ignored. I want a clear explanation for this delay and, more importantly, a definite date when my outstanding savings will be paid. Enough is enough. I want my money back!