TB
Thina B
1 reviews | Active since Feb 2020
19 Sept 2022, 16:11
Medical Claims were not paid for over 4 Months
the Service that Sizwe Hosmed is giving to the clients is so bad. I don't know how much money I spend calling their call Center. i have been sending back and forth emails since the 5th of August 2022. I have claims which were not paid since March 2022. every time you go to the Doctor you must pay extra money, they are not paying in full.
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Replies (3)
Sizwe Hosmed Medical Scheme's replyOfficial
19 Sept 2022, 16:30Dear Thina, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply19 Sept 2022, 16:30
Official
Dear Thina, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
TB
Thina B's updateReviewer Update
20 Sept 2022, 09:25how soon will I get feedback regarding this ? it's been a month and a half now struggling to get this resolved, is one account after one another. please advise. Sizwe Hosmed promises every time that they will resolve the issue between 3-5 days. but in this case what does one do if it takes you almost two months?
TB
Thina B's update20 Sept 2022, 09:25
Reviewer Update
how soon will I get feedback regarding this ? it's been a month and a half now struggling to get this resolved, is one account after one another. please advise. Sizwe Hosmed promises every time that they will resolve the issue between 3-5 days. but in this case what does one do if it takes you almost two months?
Sizwe Hosmed Medical Scheme's replyOfficial
20 Sept 2022, 10:00Dear Thina, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply20 Sept 2022, 10:00
Official
Dear Thina, on behalf of Sizwe Hosmed Medical Scheme, we sincerely apologise for the inconvenience caused. We will be in contact with you to resolve your complaint. Thanks, Sizwe Hosmed team.