BR
Bongi R

1 reviews | Active since Feb 2023

09 Mar 2023, 15:19

Medical Aid No:***4 Ref Nos: WF ***5N*** WF***2N***

I have been so unfortunate with this Medical Aid since it changed or merged to be Sizwe Hosmed . Medical Aid No:***4 Ref Nos: WF ***5N*** WF***2N*** -When you call you wait for ages listening to the voice recording in short the calls are not answered. - When you submit claims you get sent from pillar to post the experinnce in particular which has been more frustarting its from Dental side . I have even sent correspondence to ombudsman , medical aid complaints to these structures but to no avail

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Replies (1)
Sizwe Hosmed Medical Scheme
Sizwe Hosmed Medical Scheme's reply09 Mar 2023, 15:40
Official
Dear Bongi, 

Thank you for the provided information. 
Kindly be advised that we are working on the query and will provide feedback as soon as it is available.

Sizwe Hosmed team.