PS
Pam S
1 reviews | Active since Apr 2022
24 Apr 2022, 19:58
Medical
After 2 weeks I have still had no positive feedback on my problem. A CT scan that I had in November , I had to pay as pay was rejected after I received authorisation. Medical aid mistake as incorrect info on my account discovered by one of their staff but nobody seems to be able to correct it . Been to there very large offices one consultant obviously no communication between departments. Next step Medical Aid Ombudsman .
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Replies (4)0
Replies (4)
Sizwe Hosmed Medical Scheme's replyOfficial
24 Apr 2022, 20:22Dear Pam,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply24 Apr 2022, 20:22
Official
Dear Pam,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
PS
Pam S's updateReviewer Update
26 Apr 2022, 07:54Guess what they won’t pay for my scan because of the co-payment . I paid in full are they not able to deduct the co-payment and pay the balance.
I never had a call after my previous review. At my wits end .
Since the amalgamation of these 2 companies it has been very difficult to get any satisfactory
communications. Wonderful app , lots of sms but no proper communication of the basics .
I never had a call after my previous review. At my wits end .
Since the amalgamation of these 2 companies it has been very difficult to get any satisfactory
communications. Wonderful app , lots of sms but no proper communication of the basics .
PS
Pam S's update26 Apr 2022, 07:54
Reviewer Update
Guess what they won’t pay for my scan because of the co-payment . I paid in full are they not able to deduct the co-payment and pay the balance.
I never had a call after my previous review. At my wits end .
Since the amalgamation of these 2 companies it has been very difficult to get any satisfactory
communications. Wonderful app , lots of sms but no proper communication of the basics .
I never had a call after my previous review. At my wits end .
Since the amalgamation of these 2 companies it has been very difficult to get any satisfactory
communications. Wonderful app , lots of sms but no proper communication of the basics .
Sizwe Hosmed Medical Scheme's replyOfficial
26 Apr 2022, 08:56Dear Pam,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's reply26 Apr 2022, 08:56
Official
Dear Pam,
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
We acknowledge receipt of your comments. One of our consultants will contact you shortly to assist with your query.
Your Choice for Quality Care,
Team Sizwe Hosmed
Team Sizwe Hosmed
Sizwe Hosmed Medical Scheme's replyOfficial
29 Sept 2022, 10:49Dear Pam, query resolved. Sizwe Hosmed team.
Sizwe Hosmed Medical Scheme's reply29 Sept 2022, 10:49
Official
Dear Pam, query resolved. Sizwe Hosmed team.