1 reviews | Active since Aug 2018
Logic Needs to Apply!!!
Your customer service is pathetic to say the least. 15min wait time only to be told that you cannot action a simple request. I'm asking for a confirmation of termination, I have no idea how one can commit ***** (as per you reasons) if one is no longer a member of said medical aid. the main member cannot make call, now what? so it means I will not be getting assistance and will incur costs because of a stupid confirmation? someone really needs to apply logic before you respond to queries. you are creating even more problems than you are solving.
Dear Sir/Madam
We acknowledge receipt of your comments. Please forward us the details of your query (membership number; telephone number) to ***. We will investigate and respond with feedback.
With Care,
Team Sizwe
Dear Sir/Madam
We acknowledge receipt of your comments. Please forward us the details of your query (membership number; telephone number) to ***. We will investigate and respond with feedback.
With Care,
Team Sizwe